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Delivery Information

Bangkok — For customers who live in central Bangkok we will use our messenger and you can pay cash on delivery. When placing your order please let us have a suitable window when we can deliver. If there is someone such as a maid or the security staff at your building who will receive the goods and pay your behalf please let us know in advance and also provide their contact number if possible. For those who live in the outskirts of the city we will probably send the goods by EMS and you will receive them the next business day.

Provinces — We normally deliver your supplements by the Thai postal service (EMS) but if the order is large or bulky we will use one of the transportation companies that specialize in bulk goods. With EMS you will have a tracking number to follow the shipment and this will be sent to you by e-mail late in the afternoon on the day the goods were sent from our office. In all cases please provide us with a full address and contact phone number. Be careful to include things like your room number (for condos), street number and village details etc. If you are not sure it is best to check an old bill for your condo fees or electricity. The delivery company may call you and if you are not fluent in Thai it is a good idea to provide the number of a Thai speaker who can describe exactly where you are.

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